The Short variation: If you’re on the lookout for a distinctive engagement ring or special anniversary gift, Leibish & Co. features a robust inventory of high-quality, colorful, and conflict-free diamonds and gems. The family-run business has become operating online since 1998 with an individual touch that features obtained perform business worldwide. Leibish & Co. allows you to buy loose rocks or even to make use of their free of charge « Design your » device to carry your perfect little bit of jewellery alive. With many years of experience and good artistry under their buckle, Leibish & Co. is on the brink of broadening their supply to watches and various other extras.
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When Leibish Polnauer established 1st on the web diamond business in 1998, it got nearly a full day to publish a single image and information to his internet site â but he had been a visionary which watched potential from inside the fledgling arena of e-commerce. « as he sees the possibility in a concept, he will probably fit everything in in the power to progress with it, » said Benji Margolese, Director of information advertising for Leibish & Co.
Leibish created an effective, family-run procedure together with his spouse and kids serving in management positions. Obtained expanded a successful online business with workplaces found globally. Leibish & Co. is a leader in distinctive coloured expensive diamonds and gemstones being difficult to get someplace else. Their diamonds will also be conflict-free, and that’s a significant factor for all shoppers.
« People arrived at united states since they search for something a tiny bit different, some thing a bit more special than what everyone else provides, » Benji mentioned.
While Leibish & Co. provides top-notch standard diamonds, the organization specializes in colorful, special jewelry. Whenever questioned exactly why the business enterprise has actually this type of a higher customer return price, Benji easily pinpoints the reason.
« It really is a mixture of outstanding services and products, fantastic service, and jewellery created towards greatest levels of excellence, » he said. « The jewelry we make isn’t your everyday, mass-produced variety of item. Each piece is custom-made to perfectly suit the diamond or gemstone selected by the client. »
Leibish & Co. is a true family members company, with Leibish’s loved ones playing important roles within the company.
Leibish functions as Founder and President of the organization, while his girlfriend, Rosi, could be the business’ occasions management. Their oldest daughter, Chavi, functions as the Lead Jewelry Designer â which can be a massive duty since custom jewellery makes up over 50per cent associated with company’s business, Benji mentioned.
Leibish’s eldest child, Yossi, could be the President of Leibish & Co. Another child, Shmulik, who is a graduate on the Gemological Institute of The usa, may be the fundamental Diamond Buyer for the organization. « Shmulik is, truthfully, one of the majority of gifted color diamond specialists in the industry, » Benji mentioned.
Leibish’s boy Itzik is the organizations COO and runs its ny company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, will be the organization’s CFO.
« among the longtime members of the group, I’m able to tell you that, even though there is not any relationship, they think about myself, and others, element of their family, » Benji said. « we-all bring our very own knowledge on company, but interact to consistently expand the company. »
Clients are also treated like family members at Leibish & Co., where in actuality the business invests energy into personal service and revenue. « If you have ever dealt with one particular agent, as an example, this is the exact same person you’ll usually manage, it doesn’t matter what you happen to be contacting or creating in about, » Benji mentioned. « we do not rely on moving consumers to various departments if they have a concern or particular concern they want to deal with. »
Leibish features many distinct clients: discover consumers, just who primarily store through web site, stores, and people into the trade company, who usually check out the organizations primary offices in New York, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s customers are through the usa. Their after that best market is actually Canada, with great britain, Australia, Hong-Kong, and also the rest of Europe.
Clients at each and every phase of existence shop at Leibish & Co., though the majority are between the years of 35 and 54, Benji said. In addition, the organization garners more or less 300,000 website check outs monthly â and keeps nearly all of their clients coming back again.
« with well over a 70per cent return consumer status, we continue to be among the most famous companies inside our niche, » the guy said.
Leibish & Co. stocks high-end precious jewelry, and keeps inventory freedom, specifically for on the web consumers, Benji stated. The business carries countless free expensive diamonds and priceless gems, but its key items are personalized precious jewelry creations.
« We hold extreme selection of multicolor diamond and gem jewellery, with from the rarest shades ever before seen, » he mentioned. « we’re known best by our bread-and-butter products â yellowish diamond and pink diamond wedding rings. However, we sell diamonds of nearly every color, and important gems â such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless expensive diamonds, also, but our expertise is within the arena of shade. »
For customers that have something at heart and want help rendering it possible, Leibish & Co. supplies a « Design Your Own » jewellery tool, which Benji said is its preferred item.
« normally, while looking for a unique portion, people often want specific stones and establishing types they have currently fallen crazy about, » the guy said. The « Design your own personal » tool enables clients to build a bit utilizing the material, placing, and metal of the option.
« It allows these to bring their own goals to life â with the knowledge in design, » Benji informed you.
because looks toward the long run, Leibish & Co. is actually gradually shifting toward higher-ticket items and much more item diversity. The business feels comfy branching out to new product lines as a result of the dedication and love it pertains to finest its recent designs.
« There is talked-about bringing in different extras â like luxury watches, bags, and even pens, » Benji stated. « But we chose to wait until we initially perfected our very own primary distinct product, that’s diamonds. »
Leibish & Co. is also researching to continue perfecting its prominent internet site, as well. One-way it intends to boost its on the web experience is by bringing in augmented fact functions, that may offer digital buyers more of an in-store experience.
As a company with its origins in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a conventional sector which views change as the different, maybe not the guideline.